Orders placed before 11am will be dispatched on the same day.
Any orders placed after 11am will usually be dispatched the next working day.
Delivery may be impacted by bank holidays within the UK. We do not work on weekends or UK bank holidays. Orders placed after 11am Friday, Saturday, Sunday or Bank Holidays will be processed on the following working day.
Free Tracked 48 Delivery for UK orders over £35.00 (3-5 working days)
Royal Mail Tracked 48 Delivery £4.95 (3-5 working days)
Royal Mail Tracked 24 Delivery £6.95 (1-2 working days)
Please note the above are not guaranteed services.
Europe Standard Delivery (excluding Spain due to customs issues)
EU Standard delivery £15.99 on orders under £85.00 (5-7working days)
Orders over £85.00 FREE!
International Standard Delivery £22.00 (10-20 working days)
Orders over £100.00 Free!
Please note: Our EU & International customers are responsible for custom fees, taxes, tariffs or duties. For EU & International orders if the custom fee is not paid and the order is returned to us, then we will deduct the shipping and return fee from the refund.
Additional Delivery Information
Please note that in the event that a delivery address is submitted incorrectly or mistyped when placing an order, Skin2Seoul holds no responsibility and does not bare the cost for re-delivery. Furthermore, if an order is returned due to a wrong address or not collected from the customer's local Royal Mail office, then please note for a re-delivery the customer will have to pay the postage fee.
If you wish to have a refund on these orders, please note the postage fee will be deducted from the refund.
Late or lost parcels
On the occasion when a parcel is delayed, please bear in mind delivery is not in our control. However, our customer service team will help you to raise an investigation with Royal Mail. In the interim period, we are unable to offer a refund or a replacement until the investigation has been concluded. Royal Mail can take up to 10 working days to get back to us therefore, we would kindly ask for your patience.